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Customer Service

Customer Service Associate

Job ID: #

10104

South Africa - Remote

About Us:

We're seeking aCustomer Service Associateswho'll beat the forefront of our customer service efforts, addressing inquiries, resolving issues, and providing stellar support across various channels. This role demands superb communication skills, empathy, and an unwavering commitment to excellence.

Responsibilities:

  • Swiftly respond to customer inquiries via email, live chat, and phone, ensuring every interaction is handled with professionalism and empathy

  • Maintain meticulous records of customer interactions and transactions, ensuring no detail is overlooked

  • Collaborate closely with teammates to ensure every customer enjoys a seamless experience from start to finish


Compensation and Benefits:

  • Competitive hourly rate: $3-4 USD per hour

  • Comprehensive health insurance with dental coverage

  • Embrace the work-from-home lifestyle, with flexibility and freedom

  • Enjoy paid time-off, performance bonuses, and ongoing support

  • Delight in year-end bonuses and much more!


How to Apply:

Ready to make a difference in the world of customer service? Take the first step by applying through our dedicated link:https://bit.ly/cs-application-linkand use Application Code: JAZZHR

We're looking forward to your application!

Please note: We will only review applications submitted through the provided link.

Requirements

Requirements:

  • Proficiency in both written and verbal English

  • Minimum of 1 year of customer service experience

  • Stellar communication and interpersonal skills

  • Ability to thrive in a fast-paced environment, juggling multiple tasks with ease

PC and Internet Requirements:

  • Must have a personally-owned PC or laptop with at least an Intel i5 processor (or its equivalent)

  • A minimum internet speed of 15mbps for both upload and download

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